

We can't access a lot of things after the Sysprep is completed and the operating system starts up again. There also seems to be some other services that are missing. The Start Button is there, but when you try and click it, it doesn't work. When you say start menu doesn't appear, can you be more specific? Does Explorer with desktop background appear? We are using a sysprep unattended answer file that is ran after we have the environments for the two users setup. We are using a runtime license that is provided by our distributor.Īre you using a Sysprep unattend answer file when you run sysprep? The system does connect to the internet during the whole process.Īre you using a runtime license key that you got from your Microsoft Distributor? If not this can be a problem with the activation. This could resolve the issue you are seeing. Thank you! windows-10-setup windows-iot-10coreĭoes the system connect to the Internet? If so the system should be activated prior to shipping to a customer. Every scenario seems to not work.Īny help or suggestions would be greatly appreciated. We've also include, not included and made sure CopyProfile in the answer file to be false. It seems like it's trying to use numerous services that aren't present because the package that contains the start menu might contain those services that are needing to be used.įor months we've been trying to resolve this using everything under the sun including trying to use Appx stuff (which fails), scan disk, bunch of other things that has been suggested and none of this works. One thing we've noticed too is that over time of use, Windows tries to contact the Windows activation server and causes the OS to slow down dramatically which disables the use of the medical system. Everything works fine like how it did when we did it for Windows 7, but after Sysprep and shutting down for duplication of the hard drives, on start up right after Sysprep the Start Menu fails to work and so does Cortana.

I have the two answer files needed for the initial setup of the users, partitions, and other settings. I'm creating a Windows 10 image that we'll be distributing and used for medical devices.
